The Banister advantage

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About us

Who we are

Banister Research is a full-service research and management consulting firm based in Alberta. We offer a wide range of services, specializing in market research, public consultation, and evaluation services. Our strengths and expertise in these areas merge seamlessly and enable our team to manage consulting projects of all size, scope, and complexity.

What we do

We strive to help our clients achieve their goals by providing high-quality, reliable research that supports evidence-based decision-making. We have the ability to gather and analyze critical information and present research findings in a useful context through in-depth statistical analysis and comprehensive reporting services.

Our clients

Who we’ve helped

With over 20 years of experience in the industry, we bring a wealth of knowledge to each and every one of our projects.


With over 20 years of experience in the industry, we bring a wealth of knowledge to each and every one of our projects. We provide research services in a wide variety of sectors, including municipal, non-profit, provincial and federal, and private. Being local, we understand the nuances of Alberta’s unique communities and have become recognized experts in understanding provincial trends, developments, and patterns.

Customized approach

The first step to solving any problem is to find the right questions to ask. We take pride in our responsiveness, and offer a customized approach for each project and client. Our team has a proven track record of establishing and maintaining excellent working relationships with our clients, many of whom are repeat clientele.


Our core business is providing high-quality data collection. The value of our service and advice depends on the quality of the information we collect. We adhere to strict standards that ensure results are valid, reliable, and representative. The consummate skill and experience of our team ensures professional and objective results.

The Banister team

  • Tracy With, B.P.E., CE Vice President
    Vice President

    Tracy With, B.P.E., CE

    Tracy has managed hundreds of consulting assignments in her more than 20 years in the industry, including numerous large, multi-disciplinary projects. Before coming to Banister Research, Tracy’s work experience included tenures at other recognized research firms and at the University of Alberta. Tracy specializes in the area of data collection logistics, quality control and survey management, having conducted numerous studies for a variety of clients. Since joining the Firm in 2004, Tracy has been a Senior Consultant on the majority of Banister Research projects; she has the required skills and experience to effectively control the consumption of project resources (human and financial) and ensure that the integrity of the schedule for this project is maintained.

    Tracy has completed both Masters-level statistics courses and the Summer Institute on Quantitative Analysis of Social Data Program at the University of Alberta. She has also completed advanced SPSS training and advanced Statistics Canada workshops for sample selection, questionnaire design and data processing and analysis. Tracy has obtained her Credentialed Evaluator designation from the Canadian Evaluation Society (CES), and served as President of the CES Alberta/NWT Chapter from 2013 to 2015.

  • Emily Mack, B.A. Senior Associate
    Senior Associate

    Emily Mack, B.A.

    Joining Banister Research in 2005, Emily specializes in all aspects of data management, including programming, sample selection, and the collection and analysis of data. As a Senior Associate with the Firm, Emily handles the data management and statistical analysis for the majority of Banister Research’s assignments. She is proficient with SPSS and MS Excel statistical software, Computer Assisted Telephone Interviewing (CATI) software, and Linux and Windows Operating Systems. Emily is also experienced with qualitative data analysis, and is responsible for supervising Banister’s team of coding staff.

    In 2005, Emily graduated with distinction with a Bachelor of Arts in Psychology from the University of Saskatchewan. Since then she has worked in various capacities with Banister Research, including work as a Call Centre Supervisor and the Call Centre Manager. Emily has managed and analyzed hundreds of data sets for Banister Research, and has worked on projects with sample sizes exceeding 20,000 respondents. Having worked in various capacities with the Firm, Emily is familiar with all aspects of data collection and analysis logistics; she ensures that each of Banister’s projects are planned in a way which most effectively and efficiently accomplishes the client’s goals.

  • Christine Mendonca, B.A., B.Com. Associate

    Christine Mendonca, B.A., B.Com.

    Christine has obtained both a Bachelor of Arts in Sociology (2008) and a Bachelor of Commerce in Marketing (2011) from the University of Alberta. During her studies, Christine participated in various roles with regards to market research, including that of Telephone Research Interviewer at the Population Research Laboratory, Teaching Assistant (“Introduction to Marketing”), and Research Assistant. During her time as a Research Assistant, Christine supported the research needs of an associate professor in the department of Marketing, Business Economics and Law.

    Since joining the Firm in August 2012, Christine has specialized in all aspects of project management, including questionnaire/form design, oversight of data collection activities, and analysis and reporting of data. Christine has also completed all 4 Modules of the Essential Skills Series, hosted by the Canadian Evaluation Society, increasing her level of knowledge and competence in conducting evaluations and performance measurement. Having participated in all activities from front-line data collection to project management, Christine is well-situated to understand the research process from multiple perspectives.

  • Dayna Tumbach, B.A. Associate

    Dayna Tumbach, B.A.

    Dayna has obtained a Bachelor of Arts in Sociology (2014) from MacEwan University. During her studies, Dayna excelled in her studies pertaining to qualitative and quantitative social research methods as well as social statistics. Since joining the Firm in September 2014, Dayna has become proficient at the analysis and reporting of data and questionnaire/form design.

  • Braedan O’Reilly, B.Com. Associate

    Braedan O’Reilly, B.Com.

    Braedan completed his Bachelor of Commerce in 2015 with a major in Operations Management from the University of Alberta, and joined Banister Research & Consulting in January, 2016. Throughout his studies, Braedan excelled at quantitative analysis and problem solving for business analysis purposes.

  • Jordan Le, B.A. Associate

    Jordan Le, B.A.

    Jordan graduated from the University of Alberta’s economics program in 2015. During his program, he took a keen interest in market theory and the impact it has on the decision making process for businesses and organizations. Since joining the firm in 2016, Jordan has continued to refine his skills in reporting and analysis.

  • Julian Stamer Associate

    Julian Stamer

    Julian is a new addition to the Banister Research team, having graduated from the University of Alberta in 2015 with a major in Drama and a minor in Creative Writing. Julian joined the firm in 2018 to assist with the writing of reports, creation of presentations and communication.

  • Chris Stover, B.A. Call Centre Manager
    Call Centre Manager

    Chris Stover, B.A.

    Chris Stover has managed the Banister Research Call Centre in Edmonton, Alberta since 2008. Chris is highly skilled at managing multiple projects, ensuring that all telephone surveys are completed on time and within budget. Chris’ dedication to the job is evidenced by his outstanding supervisory skills and administration of complex data collection projects, while his interpersonal skills make him well-suited to oversee the recruitment, training, and ongoing management of all call centre staff.

    Prior to working at Banister Research, Chris obtained his Bachelor of Arts in History and worked as a call centre supervisor at a direct sales firm.